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  • How can I place an order?
    The easiest way to place an order is by selecting "book now" from the navigation bar. On our booking page: 1) Select the Hookah Flavor you are interested in 2) Select the add-ons you like to have to enchance your experience, and click "Add to my Order" 3) Select a delivery date and time 4) Proceed to Checkout! If you have any questions, feel free to start a Live Chatand we would be happy to assist you.
  • What can I expect with my order?
    All orders include: Starbuzz Carbine hookah Kaloud Lotus Plus heat management system One hookah bowl pre-filled with the flavor of your choice (45-60 min session) One disposable hookah hose Two mouth tips Coconut coal Coal heater Tong You can enhance your experience with the following add-ons: Increase your smoking time to 2+ hours with an upgraded hookah bowl ($6.99) Additional two mouth tips (FREE)
  • I've only enjoyed hookah in the lounge and have no idea how to setup one. How does this work?
    This is a very common question! Don't worry, our delivery drivers will also be happy to show you the steps in person. In fact, if you plan on enjoying the hookah right away, our drivers can set it up for you at the time of delivery. We have alo put toghether a video that will walk you through the process of setup and how to preparing for pick:
  • How can I arrange a pickup for when I'm done?
    At the time of delivery, our drivers will arrange a pickup time with you that works best for your schedule. Pickup time can typically range from a few hours to the next day!
  • What if I can't find a flavor I like?
    We count on your help in building our flavor library. At Smouk, our shisha connoisseurs are always on the lookout for the latest flavors and mixes. Feel free to send us your flavor suggestions and we will be sure to get on it.

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